Intelcom is here to help you build unwavering customer loyalty. How? By providing fast and predictable shipping solutions, and simplifying the returns process to ensure a superior customer experience.
ArticlesJanuary 11, 2023
What makes people happy at their jobs?
At Intelcom, we take these insights into employee satisfaction seriously. We know that company culture can make or break a job—so we do our best to cultivate one that is positive, welcoming, and supportive.
ArticlesJanuary 10, 2023
Transforming our clients’ needs into business opportunities, with Alain Armstrong
To end this series, Alain Armstrong, Executive Vice President, Operations, elaborates on what has become a strength within the company this year: transforming the needs of our clients into opportunities for Intelcom.
ArticlesDecember 22, 2022
Prioritizing projects that bring long term value, with Éric Marchand
As Vice-President, Technology, Éric gives an overview of his 2022 year through Intelcom’s tech lens.
ArticlesDecember 15, 2022
Entering a new era of employee experience with Mélie Matifat
We take a look back at the unusual job market in 2022 and how Intelcom is taking measures to maintain its positioning in that context.
ArticlesDecember 8, 2022
Diversifying our client base and growing Intelcom’s market share, with Jean-Daniel Gervais
The series kicks off with a conversation with Jean-Daniel Gervais, Vice-President, Sales and Marketing, as he elaborates on growing Intelcom’s client base and preparing for possible challenges in the market.
ArticlesNovember 7, 2022
Behind the scenes of Intelcom’s new return service
Although online shopping is incredibly convenient there is one part of the process that is anything but. And no, we’re not talking about the anticipation of waiting for a package to arrive, although that can sometimes feel like torture. We’re talking about returns.
ArticlesOctober 28, 2022
Choosing the right parcel carrier: the must-haves
It’s never been more important for online retailers, third-party logistics providers, and freight forwarders to choose the right parcel carrier.
ArticlesJune 30, 2022
Top 5 reasons why a package handler role might be for you
Package handlers at Intelcom sort, scan, label, and unload packages, working in collaboration with other departments to ensure everything flows for our delivery contractors.
ArticlesJune 10, 2022
Intelcom's new employee hub a complement to remote work
Instead of rushing our employees back, at Intelcom we’re taking a “best of both worlds” approach by offering a collaborative home base to foster a sense of community while also giving employees the option to work remotely.
ArticlesMay 10, 2022
The driving force behind Intelcom's technological evolution
To get the full scoop on what it’s like to work for Intelcom: the technology company, we spoke with members of the technology team to gain insight into day-to-day life.
ArticlesApril 4, 2022
Intelcom Offers Innovative Opportunity for New Engineering Graduates
Over the coming years, Intelcom has plans to expand operations with designated hubs across the country, the next one being in Montréal. The opening of this facility has provided an opportunity to involve recently-graduated engineering interns.
ArticlesMarch 1, 2022
100M packages delivered in 2021
November 8th 2021 marked out 100 millionth delivery for the year! Such a milestone is only possible thanks to the dedication and hard work of our teams across Canada. Francois Poliquin, President of Intelcom, hand-delivered the package in question to celebrate this day.
ArticlesNovember 9, 2021
The automation of our operations
The opening of our new Mississauga sorting center marks an important step for Intelcom. This investment allows us to deliver more than 500,000 parcels per day thanks to two automated conveyors that can sort 12,000 and 9,000 parcels per hour respectively.
Press releasesNovember 5, 2021
Intelcom prepares to deliver 42 million parcels during peak season
With the annual e-commerce peak season around the corner, logistics technology company Intelcom is beginning operations today at a high-volume sorting hub that can sort and send out over 500,000 packages per day for last-mile delivery.
Press releasesOctober 7, 2021
Intelcom further expands its Canadian network with operations in Whitehorse and Yellowknife
Intelcom launches operations in two Canadian territories with station openings in Whitehorse and Yellowknife. The company now delivers to all Canadian provinces and these two territories.