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Dragonfly Takes Wing as a Global Company

We will be adopting Dragonfly as our name outside of Québec, using it to power our global expansion aspirations around the world.

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July 25, 2023

Taking Last-Mile Delivery International with Dragonfly Shipping: 2 years later

Intelcom has gone international, and as the first-ever Canadian company to take last-mile delivery outside the Americas, we are navigating exciting yet uncharted waters.

Articles

July 17, 2023

Shifting Client Priorities in a Post-Pandemic Logistics Landscape

What does the post-pandemic landscape have in store for us? Intelcom Business Development Director, Jean-Sébastien Blais, gives us his take.

Articles

July 7, 2023

Hassle-Free Returns: The Secret Sauce of the Logistics Industry

Here at Intelcom, we are continually striving to go above and beyond to support our clients and to innovate on existing industry standards.

Articles

June 28, 2023

Beyond the Call of Duty: Opportunities on Intelcom’s Customer Experience Centre Team

Let's step beyond the call and learn more about the role of a Customer Service Agent and how a career in Intelcom's CEC can lead to opportunities throughout the organization.

Articles

June 12, 2023

Raising Hands: How Caroline Gullich Cruz Became Intelcom’s Moncton Station Manager

When Caroline Gullich Cruz found herself with career uncertainty amidst the pandemic, she did what most everyone did - she pivoted. And boy, are we glad that pivot led her to Intelcom.

Articles

May 30, 2023

How Intelcom Delivers a Next-Level Last Mile Experience for Consumers

At Intelcom, we do customers one better, with added accessibility to share up-to-date information on package status.

Articles

April 26, 2023

One to Watch: Lucas McDonald Reflects on his Five-Year Career with Intelcom

For Lucas McDonald, a career at Intelcom can be summed up in three themes: continuous growth, empowering others and taking opportunities as they present themselves.

Articles

March 8, 2023

Intelcom's women in tech: a roundtable discussion

We sat down with a few of the incredible women at Intelcom to discuss what it means to be a woman in the tech world.

Articles

February 23, 2023

Taking control of the last-mile: internalizing our VRS

What does internalizing our VRS look like? Taking control of the platform itself, hosting it in our environment, and reworking the code so that we can make incremental changes that will help us to stay at the cutting edge.

Articles

January 11, 2023

What makes people happy at their jobs?

At Intelcom, we take these insights into employee satisfaction seriously. We know that company culture can make or break a job—so we do our best to cultivate one that is positive, welcoming, and supportive.

Articles

January 10, 2023

Transforming our clients’ needs into business opportunities, with Alain Armstrong

To end this series, Alain Armstrong, Executive Vice President, Operations, elaborates on what has become a strength within the company this year: transforming the needs of our clients into opportunities for Intelcom.

Articles

December 22, 2022

Prioritizing projects that bring long term value, with Éric Marchand

As Vice-President, Technology, Éric gives an overview of his 2022 year through Intelcom’s tech lens.

Articles

December 15, 2022

Entering a new era of employee experience with Mélie Matifat

We take a look back at the unusual job market in 2022 and how Intelcom is taking measures to maintain its positioning in that context.

Articles

December 8, 2022

Diversifying our client base and growing Intelcom’s market share, with Jean-Daniel Gervais

The series kicks off with a conversation with Jean-Daniel Gervais, Vice-President, Sales and Marketing, as he elaborates on growing Intelcom’s client base and preparing for possible challenges in the market.

Articles

November 7, 2022

Behind the scenes of Intelcom’s new return service

Although online shopping is incredibly convenient there is one part of the process that is anything but. And no, we’re not talking about the anticipation of waiting for a package to arrive, although that can sometimes feel like torture. We’re talking about returns.

Articles

October 28, 2022

Choosing the right parcel carrier: the must-haves

It’s never been more important for online retailers, third-party logistics providers, and freight forwarders to choose the right parcel carrier.

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Intelcom in the news

International expansion

Canadian parcel delivery company Intelcom launches operations in Australia. Montreal-based parcel delivery company Intelcom today announces the official launch of its international operations with the opening of its first station in Australia.

Intelcom spending $20 million on sorting automation

Courier Intelcom has opened a high-volume sorting hub that can sort and send out over 500,000 packages per day for last-mile delivery. The company’s Mississauga hub is equipped with two automated conveyors that can sort 12,000 and 9,000 packages per hour, respectively, depending on the parcel’s size.

Blog

Featured article

Dragonfly Takes Wing as a Global Company

Taking Last-Mile Delivery International with Dragonfly Shipping: 2 years later

Shifting Client Priorities in a Post-Pandemic Logistics Landscape

Hassle-Free Returns: The Secret Sauce of the Logistics Industry

Beyond the Call of Duty: Opportunities on Intelcom’s Customer Experience Centre Team

Raising Hands: How Caroline Gullich Cruz Became Intelcom’s Moncton Station Manager

How Intelcom Delivers a Next-Level Last Mile Experience for Consumers

One to Watch: Lucas McDonald Reflects on his Five-Year Career with Intelcom

Intelcom's women in tech: a roundtable discussion

Taking control of the last-mile: internalizing our VRS

What makes people happy at their jobs?

Transforming our clients’ needs into business opportunities, with Alain Armstrong

Prioritizing projects that bring long term value, with Éric Marchand

Entering a new era of employee experience with Mélie Matifat

Diversifying our client base and growing Intelcom’s market share, with Jean-Daniel Gervais

Behind the scenes of Intelcom’s new return service

Choosing the right parcel carrier: the must-haves

International expansion

Intelcom spending $20 million on sorting automation