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Dragonfly Takes Wing as a Global Company

We will be adopting Dragonfly as our name outside of Québec, using it to power our global expansion aspirations around the world.

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May 27, 2024

Dragonfly Takes Wing as a Global Company

We will be adopting Dragonfly as our name outside of Québec, using it to power our global expansion aspirations around the world.

Press releases

May 27, 2024

Intelcom Continues to Expand its Dragonfly Brand Across Canada and Internationally

Intelcom Courrier Canada Inc. (Intelcom) announced the expansion of its Dragonfly brand that will serve as its growth vehicle for both national and international expansion.

Articles

March 21, 2024

Women in Operations: Spotlight on women at Intelcom’s Headquarters

In this second instalment, we are putting the spotlight on some of the women working at Intelcom’s headquarters.

Articles

March 8, 2024

Intelcom Celebrates Dynamic Women Station Managers Across Canada

In the first of our two-part series, we have the pleasure of connecting with three incredible women station managers from across Canada.

Articles

February 20, 2024

Fluctuations in Purchasing Volume Call for Adaptable Carriers with Standout Customer Service

Intelcom is here to help you build unwavering customer loyalty. How? By keeping shipping rates competitive, providing fast and predictable shipping solutions, and simplifying the returns process to ensure a superior customer experience.

Articles

January 24, 2024

Reimagining Package Tracking to Enhance the Customer Experience

With fresh copy, graphics and functionality, Intelcom’s package tracking is the first in the industry to harness the excitement of a purchase and carry it through to the moment the parcel lands on the customer’s door.

Articles

December 27, 2023

2023: A Year in Review

After a year of growth, learnings, opportunities, and successes, a momentary lookback affords us the occasion to reflect on our performance this year.

Articles

November 13, 2023

Smart Freight Centre Partnership Marks Next Steps in Intelcom's Journey to be Net Zero

Sustainability and shipping may have traditionally been thought of not being compatible; however, we're focused on our sustainability goals, so we can continue to provide the best service to our clients while reducing our carbon emissions.

Articles

October 31, 2023

The Winning Formula that Positions Intelcom for Success in Peak Season

No moss gathers at the feet of Intelcom employees after a busy peak season. In fact, the preparations for the annual peak start almost immediately after the conclusion of the year prior.

Articles

October 24, 2023

Convenient Counter Returns: Your Lifestyle, Uninterrupted.

Counter returns were born, offering consumers the option to drop off their returns at their local Couche-Tard at any time of the day.

Articles

August 24, 2023

Bernard Langevin Reflects on 35 Years in the Logistics Industry

Joining the team in 2006, Langevin has been with Intelcom for 17 years and holds the title of Intelcom's longest-serving employee in Quebec.

Articles

July 25, 2023

Taking Last-Mile Delivery International with Dragonfly Shipping: 2 years later

Intelcom has gone international, and as the first-ever Canadian company to take last-mile delivery outside the Americas, we are navigating exciting yet uncharted waters.

Articles

July 17, 2023

Shifting Client Priorities in a Post-Pandemic Logistics Landscape

What does the post-pandemic landscape have in store for us? Intelcom Business Development Director, Jean-Sébastien Blais, gives us his take.

Articles

July 7, 2023

Hassle-Free Returns: The Secret Sauce of the Logistics Industry

Here at Intelcom, we are continually striving to go above and beyond to support our clients and to innovate on existing industry standards.

Articles

June 28, 2023

Beyond the Call of Duty: Opportunities on Intelcom’s Customer Experience Centre Team

Let's step beyond the call and learn more about the role of a Customer Service Agent and how a career in Intelcom's CEC can lead to opportunities throughout the organization.

Articles

June 12, 2023

Raising Hands: How Caroline Gullich Cruz Became Intelcom’s Moncton Station Manager

When Caroline Gullich Cruz found herself with career uncertainty amidst the pandemic, she did what most everyone did - she pivoted. And boy, are we glad that pivot led her to Intelcom.

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Intelcom in the news

International expansion

Canadian parcel delivery company Intelcom launches operations in Australia. Montreal-based parcel delivery company Intelcom today announces the official launch of its international operations with the opening of its first station in Australia.

Intelcom spending $20 million on sorting automation

Courier Intelcom has opened a high-volume sorting hub that can sort and send out over 500,000 packages per day for last-mile delivery. The company’s Mississauga hub is equipped with two automated conveyors that can sort 12,000 and 9,000 packages per hour, respectively, depending on the parcel’s size.

Blog

Featured article

Dragonfly Takes Wing as a Global Company

Dragonfly Takes Wing as a Global Company

Intelcom Continues to Expand its Dragonfly Brand Across Canada and Internationally

Women in Operations: Spotlight on women at Intelcom’s Headquarters

Intelcom Celebrates Dynamic Women Station Managers Across Canada

Fluctuations in Purchasing Volume Call for Adaptable Carriers with Standout Customer Service

Reimagining Package Tracking to Enhance the Customer Experience

2023: A Year in Review

Smart Freight Centre Partnership Marks Next Steps in Intelcom's Journey to be Net Zero

The Winning Formula that Positions Intelcom for Success in Peak Season

Convenient Counter Returns: Your Lifestyle, Uninterrupted.

Bernard Langevin Reflects on 35 Years in the Logistics Industry

Taking Last-Mile Delivery International with Dragonfly Shipping: 2 years later

Shifting Client Priorities in a Post-Pandemic Logistics Landscape

Hassle-Free Returns: The Secret Sauce of the Logistics Industry

Beyond the Call of Duty: Opportunities on Intelcom’s Customer Experience Centre Team

Raising Hands: How Caroline Gullich Cruz Became Intelcom’s Moncton Station Manager

International expansion

Intelcom spending $20 million on sorting automation