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SHIP WITH US

Because the last few miles are the toughest

We offer flexible last-mile solutions with maximum value thanks to our high-performance technologies and nationwide network.

Contact us for an introduction and we'll tell you what makes Intelcom the best delivery partner for Canadian businesses.

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Flexiblecarrier solutionswith maximum value

Reliable last-mile delivery, 7 days a week

ON TIME

97.5%

On-time deliveries meeting Service Level Agreement

SATISFIED CONSUMERS

4.5/5

Average consumer satisfaction based on 2.0M reviews in 2023

Handover your parcels at any time of the day via our Canadian hub stations and we'll handle the rest so you can deliver on your customer promise.

Our flexible operational model can accommodate high volume fluctuations at any time meaning your parcels get to where they're going, fast.

Our comprehensive tracking information and helpful notifications keep your customers informed every step of the way while our bilingual Customer Experience Team is never more than a call or click away to assist for any unforeseen issues.

All the perks, all included.

7 day delivery

7-day delivery

That's 365 days a year, rain or shine.

3 hour notice

Consumer notifications​

Both shipper and recipient receive notifications​

Customer support

Customer support

Our bilingual call center is standing by.

Real time tracking

Real-time tracking

Follow every parcel right to customers' doors.

Remote alternative locations

Remote or alternative locations

Ship to counters, smart parcel lockers, you name it.

Truck

We get it done!

With no surcharge for Peak or rural locations and up to 3 delivery or return pickup attempts at no extra charge​

Whatever your needs, we deliver.

SHIPPING SPEED
Local
Regional
National

Next day

Next day

1 - 7 days

< 14 hours

N/A

N/A

< 10 hours

N/A

N/A

Home Handoff Returns

No box. No label. Handed over to Intelcom driver.

CUSTOMER EXPECTATIONS

52%

of consumers have abandoned an online purchase out of fear of a difficult return process. (Source: Splitit)

EASY = LOYALTY

92%

of consumers will repeat a purchase if returns are easy. (Source: Shopify)

Knock. Knock. It’s Intelcom’s ultimate hassle-free return. Box-less & paperless returns right at your consumer's door. Now that's the ideal return!

Find out more about Intelcom's Ideal Return solutions.

Convenient Drop-Off Returns

ACTIVE DROP-OFF LOCATIONS

700

locations active across Quebec and the Maritimes in 2023. Deploying westward in 2024.

COUCHE-TARD & CIRCLE K

2,083

total locations will soon be available across Canada for consumers to drop-off their returns.

We developed the most convenient drop-off network in Canada. Mostly located in high density areas and opened 24/7* so your consumers can drop off returns where and when it’s convenient for them. ​

Part of Intelcom's Ideal Return solutions, items being dropped-off require no box, no label and are handed over in person.

Find out more about Intelcom's Ideal Return solutions.

Going the extra mile with the First and Middle

CROSS COUNTRY

12

Canadian provinces and territories within our network

STATIONS ACROSS CANADA

85

Stations across the country where we can pick up or deliver your packages

We offer single & multi-origin pickup via courier or line haul to any of our 85 facilities in our network opening the doors to over 96.7% of Canadian addresses.​

You get the same commodity as larger carrier competitors with the First Mile and Middle mile service, but with a much better last-mile experience. ​We have you covered, no matter your transportation needs.

Trusted by

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Ready to get on the right track ?

Please fill out this short form to help us understand your business needs.

Please note that this form is intended for Business Inquiries only. If you need support with a delivery or return, please use the support form.