Ship with us
Go that extra mile with industry-leading speed and service
A bad delivery experience is the No. 1 reason a customer stops shopping on a website. Earn their loyalty with our fast and reliable shipping. Our customer-centric service keeps them coming back
With Intelcom, you get speed, quality, and great customer experience all across Canada for your parcel deliveries.
Fast, easy, andreliable service
Same or next day delivery, across Canada, 7 days a week
Always on time
99.4 %
On-time deliveries meeting Service Level Agreement
Countrywide
60 +
Delivery hubs across Canada
Ship to us whenever it suits you. Our system adapts in real-time to a wide array of changing variables. Plus, we can reach more than 85% of Canadian addresses within 48 hours of receiving a package.
So no matter what you throw at us, we meet your deadlines, 7 days a week.
All the perks, all included.
7-day delivery
That's 365 days a year, rain or shine.
Real-time tracking
Follow every parcel right to customers' doors.
3-hour notice
Both shipper and recipient receive notifications.
Customer support
Our bilingual call center is standing by.
Remote or alternative locations
Ship to counters, smart parcel lockers, you name it.
Address changes
Why would anyone charge extra for this?
Whatever your needs, we can deliver
Next day
Next day
1 - 7 days
< 14 hours
N/A
N/A
< 10 hours
N/A
N/A
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Don’t worry about volume. Scale with it.
Daily deliveries
500,000
Deliveries per day on average
Network of Experts
4,000
Independent delivery contractors and their drivers
Our decentralized network of delivery associates expands to accommodate any crush load. Plus, our route optimization app maximizes their efficiency at every stop. That means we live up to your SLA every peak season.
Whatever your volume, we can handle it.
Deliver an unparalleled customer experience.
Satisfied customers
4.72 / 5
Average customer satisfaction based on 1,5M reviews in 2020
Fulfill with confidence
98.5 %
Delivery rate on first contact. Up to three retries in the day.
Our superior speed and reliability make for very satisfied consumers. With our real-time delivery notifications, we ensure transparent communication with all consumers. When you deliver with us, you're sure to make your customers happy.
Exactly 4.72 stars happy.
Easily integrate your system with ours
Our best-of-breed data-driven platform converts agility into speed when you need it most. Our API easily adapts our features to your needs with seamless integration.
Our platform allows for rapid delivery, tracking, and unparalleled client support.
Flexible shipping solutions
(e-)Retailers
Whether you're big or small, omnichannel or pure-play, it's hard enough to compete online. Let us worry about the delivery part.
3PL-4PL Providers
Whether you're a 3PL or 4PL carrier, we've got your back on the remaining legs, all the way down to customers' doors.
E-Commerce Platforms
You process payments, we handle the shipments. Some of Canada's premier E-commerce platforms trust us for our swift handling of last mile delivery.
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