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About Intelcom

Not your traditional delivery company

Intelcom about featured 1

Who we are

Intelcom is a last-kilometer logistics company enabling the delivery of more than 600,000 parcels every day all across Canada. Leading the way with its technology platform that generates more than 3,000 optimized routes daily for more than 425 independent delivery partners, Intelcom allows its clients to offer their consumers a quick, reliable, and predictable experience for the last kilometer of their online purchases.

Headquartered in Montreal, QC, Intelcom employs more than 2,500 permanent people in 10 provinces and two territories, constantly opening new sorting stations and expanding its network. Founded in 1986, Intelcom is the parent company of Dragonfly Shipping Pty Ltd, which operates in Australia.

Where tech drives value

Our leading-edge logistics technology allows us to make e-commerce deliveries fast, reliable and easy for anyone. Every delivery is optimized in real time. This allows us to achieve on-time success 97.5% of the time, no matter how high volumes spike.

We deliver on our commitments

The tremendous value we place on innovation and experience translates directly into high levels of consumer and vendor satisfaction. In 2024, consumers gave us an average satisfaction rating of 4.7 out of 5, a point of great pride within the company.

Our growth

Over the last ten years, we have evolved in lockstep with growth in the e-commerce sector to become a leader and innovative force in package delivery. Today, we are proud to make over 120 million deliveries annually in ten Canadian provinces and two territories for local, national, and international retailers while being a 100% Quebec-owned private company.

Intelcom by the numbers



Stations across the country where we can pick up or deliver your packages

Automated hubs


Our Toronto and Montreal hubs are equipped with automated conveyors capable of sorting a total of 21,000 packages per hour

Network of Experts


Independent delivery contractors



Daily deliveries & returns


97.5 %

On-time deliveries that meet Service Level Agreements (SLA)

Satisfied customers


Average consumer satisfaction based on 2.0M reviews in 2024

Stationed all across Canada

Our stations

Our Canada-wide network of 85 stations in all 10 provinces and two territories allows us to reach 90% of Canadian addresses.


Calgary, Edmonton, Edson, Fort McMurray, Grande Prairie, Lethbridge, Lloydminster, Medicine Hat, Red Deer

British Columbia

Fort Nelson, Fort St-John, Kamloops, Kelowna, Kitimat, Nanaimo, Prince George, Prince Rupert, Quesnel, Surrey, Thornhill, Vernon, Victoria, Williams Lake



New Brunswick

Fredericton, Moncton, Saint-John

Newfoundland and Labrador

Corner Brook, Gander, St-John's

Northwest Territories


Nova Scotia

Halifax, Sydney


Belleville, Brantford, Brockville, Cornwall, Dryden, Kingston, Kitchener, London, Mississauga, Niagara, North Bay, Ottawa, Owen Sound, Pembroke, Peterborough, Sarnia, Sault Sainte-Marie, Scarborough, Sudbury, Thunder Bay, Vars

Prince Edward Island



Baie-Comeau, Beloeil, Chicoutimi, Drummondville, Gatineau, Granby, Joliette, Matane, Notre-Dame-des-Pins, Prévost, Québec, Rimouski, Rivière des Prairies, Roberval, Rouyn-Noranda, Sainte-Marie, Sept-Îles, Sherbrooke, Trois-Rivières, Val-D'Or, Valleyfield


Regina, Saskatoon



Find your station

Find the station closest to you using our interactive map.

Discover our stations Discover our stations

Behind every delivery is a vast team of experts working in sync to deliver results.

Intelcom careers call centre montreal

Friendly people

For customer service

Intelcom careers delivery centre canada 10

Reliable people

To work in our delivery hubs

Intelcom delivery contractor canada 7

Efficient people

To deliver the goods

Driven since 1986


Intelcom Express is founded

Intelcom was founded in 1986. We have grown steadily over the years to become a key document shipping company for professional services providers.



A partnership with one of the world’s largest delivery companies sees us expand our network to over 250 Canadian cities.


Medical division

We create a pharmaceutical and medical division specializing in the transport of prescription drugs, medical records, and medical samples. We become lead shipper for a number of pharmacy chains across Quebec.


Online commerce

The e-commerce explosion encourages us to launch a new, high-volume delivery service. From the outset, we make our mark by offering flexibility unmatched by larger providers: deliveries 7 days a week, 8 a.m. to 9 p.m.


Wild Wild West

Intelcom pan-Canadian network reaches 10 new cities. New partnerships for online delivery see us open several points of service, mainly in northern Alberta.



We launch a notification system for online orders that provides customers with an estimated time of delivery and email confirmation. We continue to refine this technology, offering even more flexibility.


Breaking barriers

Intelcom ramps up its investment in its smart logistics technology, breaking barriers in last-mile performance and solidifying its position as a force to be reckoned with in digital shipping.

Now at 70+ locations in 10 provinces and 2 territories, we're officially the Canadian leader in-home delivery.


In times like these

Our digital shipping algorithms prove their indisputable worth as traffic volumes increase with e-commerce growth, yet Intelcom maintains a stellar on-time delivery record.



Intelcom launches its operations in Australia through its subsidiary Dragonfly Shipping, which becomes the first in-service delivery service 7 days a week in the country. Our continued growth allows us to offer our services to a growing number of customers who want to improve their consumer delivery experience.

Climate Pledge

Intelcom joins The Climate Pledge and commits to being net zero carbon by 2040.