Skip to navigationSKip to content

Convenient Drop-off Returns

Return your packages at your convenience

How does it work?

Request the return

Request your return on the merchant's website, choosing the 'With Intelcom at Circle K or Couche-Tard' option.

Merchant to confirm

The merchant will send you a unique QR code by e-mail, which you'll need to show at Circle K or Couche-Tard.

Go to Circle K or Couche-Tard

Go to the nearest participating Circle K or Couche-Tard with your returnable item. No need to print a label or repackage your item. Items are securely packed for transportation afterwards following Intelcom’s strict guidelines.

Show the QR code

Show the cashier the QR code. Once it's scanned, hand over your item.

All set!

That's it! The merchant will send you a confirmation e-mail and will process the refund based on their refund policy.

Find a return drop-off point

Check out our map to find the nearest return drop-off point near you.

Consult our map Consult our map

Frequently Asked Questions