Convenient Drop-off Returns
Return your packages at your convenience
How does it work?
Request your return on the merchant's website, choosing the 'With Intelcom at Circle K or Couche-Tard' option.
The merchant will send you a unique QR code by e-mail, which you'll need to show at Circle K or Couche-Tard.
Go to the nearest participating Circle K or Couche-Tard with your returnable item. No need to print a label or repackage your item. Items are securely packed for transportation afterwards following Intelcom’s strict guidelines.
Show the cashier the QR code. Once it's scanned, hand over your item.
That's it! The merchant will send you a confirmation e-mail and will process the refund based on their refund policy.
Find a return drop-off point
Check out our map to find the nearest return drop-off point near you.
Frequently Asked Questions
Please see with your nearest Circle K or Couche-Tard. Check out our Return drop-off map to find the nearest return drop-off point near you.
Make sure your package respects these dimensions:
- Length/Width <=14 inches
- Height <=8 inches
- Weight <=10 pounds
We do not accept the following returns/items :
- Flammable items
- Harmful items: Weapons, toxic household products
- Explosive items
- Unsealed liquids
Sure, just make sure they have the QR code in hand at Circle K or Couche-Tard.