Couche-Tard returns drop-off
Return your packages at your convenience
How does it work?
Request your return on the merchant's website, choosing the 'With Intelcom at Couche-Tard' option.
The merchant will send you a unique QR code by e-mail, which you'll need to show at Couche-Tard.
Go to your local Couche-Tard that accepts Intelcom returns with your returnable item. No need to print a label or repackage your item. Items are securely packed for transportation, following Intelcom’s strict guidelines.
* Participating Couche-Tards are available in the province Quebec for now.
Show the cashier the QR code. Once it's scanned, hand over your item.
That's it! The merchant will send you a confirmation e-mail and will process the refund based on their refund policy.
Frequently Asked Questions
Please see with your nearest Couche-Tard. Participating Couche-Tards are available in the Sherbrooke and Saint-Jérôme areas inclusively for now.
Make sure your package respects these dimensions:
- Length/Width <=14 inches
- Height <=8 inches
- Weight <=10 pounds
We do not accept the following returns/items :
- Flammable items
- Harmful items: Weapons, toxic household products
- Explosive items
- Unsealed liquids
Sure, just make sure they have the QR code in hand at the Couche-Tard.