Home Delivery
Deliveries coast to coast, 7 days a week, from 8 a.m. to 10 p.m.
FLEXIBLE, LARGE-SCALE SHIPPING SOLUTIONS
The last mile is our first priority
We’re redefining the last mile thanks to smart technology and an agile national network.
Dragonfly combines flexible logistics to reliably ensure deliveries and returns 7 days a week, a national reach covering 96% of the population through our 110 stations to serve your clients across the country, and a robust electric fleet that puts us at the forefront of electric delivery in Canada.
Get in touch
Get in touch
Your solutions
Express at-door returns
Pickups right from your customers’ doorstep, 7 days a week, no boxes or labels needed. Packages are picked up as early as the next day.
Convenient counter deliveries
Deliveries to over 3,300 service locations, many of which are open 24/7. Trust in Canada’s second largest out-of-home network.
Convenient counter returns
Returns at over 1,400 service locations, 90% of which are open 24/7. Take advantage of Canada’s most convenient drop-off network.
Reliable home delivery, 7 days a week
Your packages, right to your door.
CANADIAN REACH
96%
of Canada is within reach thanks to our coast-to-coast coverage.
ELECTRIC CAPACITY
40M
deliveries per year and counting.
Our services operate 7 days a week across the entire network to help you maximize your processing times, reduce delays from end to end and maintain constant service throughout the year.
Our operational model adapts in real time to volume fluctuations to ensure your packages are being expedited without delay to support your growth, especially during peak periods.
Compare Home Delivery options
Compare Home Delivery options
Powered by our network
Thanks to our platform integrations, even companies that handle smaller volumes can take advantage of our network and technologies. Integration is quick and easy, so we can support your growth from the get-go.
Learn more
Learn more
All the perks, all included
Always in service
7 days a week, from 8 a.m. to 10 p.m.
Electric deliveries
Our electric delivery capacity has reached 50 million packages per year—and that number continues to grow.
We deliver!
Stable, transparent rates and up to three delivery or pickup attempts with no additional fees.
Consumer notifications
Our email and text notifications offer advanced precision and allow us to manage exceptions.
Customer service
Our call centre agents are ready to serve you from 8 a.m. to 11 p.m.
Client portal
Track your package status until it reaches its destination and easily contact our support teams.
Convenient counter returns
No box. No label. At your convenience
STATIONS WORLDWIDE
135
stations around the world where we can pick up or deliver your packages.
NETWORK REACH
96%
of locations are open 24/7.
We’ve established the most convenient drop-off network in Canada, available 24/7 in major cities. Your customers can easily drop off their items when and where they want.
With Dragonfly, no need for boxes or labels for your returns. Each item is handed to a person. It’s quick and easy!
Express at-door returns
Hassle-free returns
Efficiency
85%
of packages are picked up on the first attempt less than 24 hours after we received the request. That means you can quickly refund your customer so they can go right back to shopping.
Easy
96%
national reach. Packages are sent back the same way they came. With this option, returns are picked up right at your customer’s door. We retrieve parcels 7 days a week to ensure your logistics remain efficient.
Packages are sent back the same way they came. With this option, returns are picked up right at your customer’s door. We retrieve parcels 7 days a week to ensure your logistics remain efficient. And thanks to our national reach of 96%, you can receive your returns from anywhere, anytime.
Convenient counter delivery
Pick up your package while you’re out and about.
ACCESSIBILITY
3,300+
service locations are available in Canada. With 75% of Canadians living within 5 km of a service location, your customers are always within reach.
OPEN LATE
70%
of locations are open 24/7 offering your consumers the flexibility they demand.
Thanks to our vast network of convenient counters and parcel lockers, your customers are never far from their package. As an alternative to home delivery, this safe and practical service allows them to pick up their package any day of the week, when and where they want thanks to the second largest out-of-home network in Canada.
They trust us
Ready to get on the right track?
Fill out this short form to help us assess your needs.