Report an issue with your delivery (lost, stolen, or undelivered package)

If your package wasn't handed to you directly, you should have received a photo of the delivery via email.

Didn't get a photo? Please check around your property and in the mailroom. The driver may have hidden the package to prevent theft.

Still can't find your package or think it might have been stolen? Give us a call right away at (514) 807-6086 or 1-833-640-2301 so we can sort this out for you.

For security and privacy reasons, Intelcom does not know the contents or value of the delivered packages.