What should I do if my package was delivered to the wrong address?

If your package wasn't handed to you directly, you should have received a photo of the delivery via email.

If you don’t recognize the drop-off location in the photo and you’re unable to retrieve your package, give us a call at (514) 807-6086 or 1-833-640-2301 so we can sort this out for you.

For security and privacy reasons, Intelcom does not know the contents or value of the delivered packages.