Our Customer Service hours are 8:00 a.m. to 11:00 p.m. (ET) Monday to Friday, and 9:00 a.m. to 8:00 p.m. (ET) on Saturdays and Sundays.

You received this email because you recently ordered an item from an online merchant who contracted Intelcom to deliver it.

Intelcom is a last-mile logistics company enabling the delivery of packages every day in multiple countries across the world.

Headquartered in Montréal, Canada, we employ more than 3,600 permanent staff, constantly opening new sorting stations and expanding our international network.

We think of ourselves as more of a technology platform than a traditional transportation company. That’s because our advanced software infrastructure continuously optimizes our delivery routes, making us faster and more efficient and giving us a clear competitive edge.