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Ship with us

Go that extra mile with industry-leading speed and service

A bad delivery experience is the No. 1 reason a customer stops shopping on a website. Earn their loyalty with our fast and reliable shipping. Our customer-centric service keeps them coming back

With Intelcom, you get speed, quality, and great customer experience all across Canada for your parcel deliveries.

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Fast, easy, andreliable service

Same or next day delivery, across Canada, 7 days a week

Always on time

99.4 %

On-time deliveries meeting Service Level Agreement

Countrywide

60 +

Delivery hubs across Canada

Ship to us whenever it suits you. Our system adapts in real-time to a wide array of changing variables. Plus, we can reach more than 70% of Canadian addresses within 48 hours of receiving a package.

So no matter what you throw at us, we meet your deadlines, 7 days a week.

Whatever your needs, we can deliver

SHIPPING SPEED
Local
Regional
National
BENEFITS
7-day delivery
No surcharge on last mile
Customer support
SPECS
First mile
Middle mile
Last mile (direct injection)
DELIVERY OPTIONS
Time to door
Leave at door
Counter delivery
Locker delivery
Re-delivery (up to 4 times)
No-fee address change
Signature
No-fee return to client
TRACKING AND DELIVERY
Tracking and delivery confirmation
Delivery updates
3-hour delivery notification
Delivery picture confirmation
Reference number tracking
INSURANCE AND COVERAGE
Liability coverage up to 100$
Additional liability coverage
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Next day

Next day

1 - 7 days

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Pick up & move to regional hubs

Freight & data received by 10PM

Freight received by 2 am

Delivery to door by 9pm

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< 14 hours

N/A

N/A

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Direct injection only.

Direct injection only.

Freight received by 8 am

Delivery to door by 9pm

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< 10 hours

N/A

N/A

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Direct injection only.

Direct injection only.

Freight received by 2 pm

Delivery to door by 9pm

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All the perks, all included.

7 day delivery

7-day delivery

That's 365 days a year, rain or shine.

Real time tracking

Real-time tracking

Follow every parcel right to customers' doors.

3 hour notice

3-hour notice

Both shipper and recipient receive notifications.

Customer support

Customer support

Our bilingual call center is standing by.

Remote alternative locations

Remote or alternative locations

Ship to counters, smart parcel lockers, you name it.

Address changes

Address changes

Why would anyone charge extra for this?

Don’t worry about volume. Scale with it.

Daily deliveries

400,000

Deliveries per day on average

Network of Experts

3,000

Independent delivery contractors and their drivers

Our decentralized network of delivery associates expands to accommodate any crush load. Plus, our route optimization app maximizes their efficiency at every stop. That means we live up to your SLA every peak season.

Whatever your volume, we can handle it.

Deliver an unparalleled customer experience.

Satisfied customers

4.72 / 5

Average customer satisfaction based on 1,5M reviews in 2020

Fulfill with confidence

98.5 %

Delivery rate on first contact. Up to three retries in the day.

Our superior speed and reliability make for very satisfied consumers. With our real-time delivery notifications, we ensure transparent communication with all consumers. When you deliver with us, you're sure to make your customers happy.

Exactly 4.72 stars happy.

Easily integrate your system with ours

Our best-of-breed data-driven platform converts agility into speed when you need it most. Our API easily adapts our features to your needs with seamless integration.

Our platform allows for rapid delivery, tracking, and unparalleled client support.

Learn more about our tech Learn more about our tech

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