Press / Media
Press releasesNovember 5, 2021
Intelcom prepares to deliver 42 million parcels during peak season
With the annual e-commerce peak season around the corner, logistics technology company Intelcom is beginning operations today at a high-volume sorting hub that can sort and send out over 500,000 packages per day for last-mile delivery.
Press releasesOctober 7, 2021
Intelcom further expands its Canadian network with operations in Whitehorse and Yellowknife
Intelcom launches operations in two Canadian territories with station openings in Whitehorse and Yellowknife. The company now delivers to all Canadian provinces and these two territories.
Press releasesApril 6, 2021
International expansion: Intelcom launches operations in Australia
Intelcom announces the official launch of its international operations with the opening of its first station in Australia.
Press releasesApril 2, 2021
Presence in a 9th Canadian province: Intelcom launches operations in Newfoundland and Labrador
Intelcom today launched operations at its first sorting station in Newfoundland and Labrador with the opening of a facility in St. John’s. With this opening, Intelcom now delivers daily to nine of Canada’s 10 provinces.
About our operations
Intelcom is a private, 100% Quebec-owned company. We’re proud to offer delivery services in nine Canadian provinces.
We think of ourselves as more of a technology platform than a traditional transportation company. That’s because our advanced software infrastructure continuously optimizes our delivery routes, making us faster and more efficient and giving us a clear competitive edge.
We’re supported by over 2,500 employees and over 500 independent delivery contractors affiliated with over 60 distribution centres across Canada. We currently work with many international, Canadian and Quebec clients.
At Intelcom, we continually review and improve our measures to prevent package theft and give our customers the highest-quality service.
Our innovative notification system sends each consumer a personalized notification with an estimated delivery timeframe. This allows for the consumer to prepare themselves to receive their package or ask a neighbor to accept it if necessary. With the pandemic, we're seeing more people accepting their packages in person while respecting social distancing measures.
If a customer doesn’t receive their package, we suggest that they make a claim with the merchant with whom they placed their order.
You cannot find the answer you are looking for? Please contact our communications team using the following form. We will respond as soon as possible.