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I can't find my package.

If your package was not delivered to you in person, you should have received the photo of the delivery by email. If necessary, you can contact our customer service team to send you a delivery confirmation photo.

For security and confidentiality purposes, Intelcom does not know the contents or the value of the packages which are delivered. Thus, if you have not received your package, you will need to contact the merchant from whom you made your purchase to make a claim.